for a flight distance of more than 3,500 km (2,175 miles)
for a flight distance between 1,500 km (932 miles) and 3,500 km (2,175 miles)
for a flight distance of less than 1,500 km (932 miles)
We only take a commission if the claim is successful. If you paid for your trip with a Visa card, our commission will be reduced meaning you get more
Enter your flight details and we will tell you how much you could be entitled to
We deal with 200 airlines across the world and know passenger rights inside out
Fill in the form at the top of this page.
Take a clear picture or scan of your documents and send them to us by email.
Our experts negotiate with the airline to get your compensation.
You receive payment in the bank account of your choice. Easy!
Your flight is delayed
by 3 hours or more
Your flight is cancelled less
than 14 days before departure
You have been denied boarding
by the airline
"Reliable and professional: even though my first claim was rejected by the airline, AirRefund continued the negotiation and succeeded"
"Very good service. AirRefund has done everything, I only had to send my bank details when the compensation was collected"
"Of course, the successful outcome creates a very positive feeling. But I would also point out the great responsiveness, the clarity of the requests, the clear management of the case that make claim request simple and easy"
"The service is very good. Fast, accurate and easy to understand"
"Very good service: clear explanations about the steps of the process and passengers rights, very professional team"